This website is operated by Phodan LLC. Throughout the site, the terms "we," "us," and "our" refer to Phodan LLC. By visiting our site or purchasing something from us, you are engaging with our "Service" and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
By accepting these Terms of Service, you represent that you are of legal age in your place of residence, or that you have obtained parental consent for any minors under your care to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any local, state, national, or international laws in connection with your use of the Service.
You agree not to transmit any worms, viruses, malicious code, or any other harmful or destructive components. Any breach of these Terms will result in immediate termination of your access to our services.
We reserve the right to refuse service to anyone, at any time, for any reason.
You acknowledge that any content you submit (excluding payment information) may be transferred unencrypted across networks and adapted to meet technical requirements. Your payment information is always handled by secure, PCI-DSS-compliant processors.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, its content, or any contact through the Service, without our prior written permission.
Section headings in these Terms are for convenience only and do not limit or otherwise affect these Terms.
We make every effort to ensure the information on this site is accurate, complete, and up to date. However, we do not guarantee that all content is error-free or permanently current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for any decisions.
This site may include historical or reference data that is not current. We reserve the right to modify or remove any content without prior notice.
We make every effort to ensure all product prices displayed on phodan.com and in our Google Shopping ads are accurate and up to date. The price shown at the time of your order is the final price you will be charged — no hidden fees, no surprises. All prices are displayed in US Dollars (USD) and are exclusive of applicable sales tax, which is calculated at checkout based on your delivery address.
In the rare case of a technical pricing error, we will notify you immediately and you may choose to confirm your order at the correct price or cancel for a full refund.
We may add, modify, or discontinue any product, feature, or service at our sole discretion. We shall not be liable to you or any third party for any modification, suspension, price change, or discontinuation of any part of the Service.
Certain items may be available exclusively online and in limited quantities. All online purchases are subject to our Return & Refund Policy.
Phodan LLC sells pet products for dogs and cats, including: dog beds and comfort accessories, cat living and play equipment, dog travel gear and carriers, grooming and cleaning tools, and daily home essentials for pets. All products are intended solely for their designated purpose. We strive to display product colors, dimensions, and materials accurately, but actual appearances may vary slightly by monitor or device.
We reserve the right to limit sales of any product to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to discontinue any product at any time.
Dispute Handling: If you have a question or concern about a charge, please contact us at Contact@phodan.com before filing a chargeback. We are committed to resolving any billing issue promptly and fairly. Chargebacks should only be filed for genuinely fraudulent or unauthorized transactions. We reserve the right to investigate and dispute illegitimate chargebacks.
We may make optional tools or services from third parties available to you through our website. We do not monitor or control such tools and have no input into how they operate.
You understand and agree that such tools are provided on an "as is" and "as available" basis, without any warranties or conditions of any kind. You use any optional third-party tool at your own risk and should review the relevant third party's terms and conditions before use.
Our site may contain links to third-party websites not owned or controlled by Phodan LLC. We are not responsible for the content, accuracy, or practices of any linked third-party sites and do not endorse their materials, products, or services.
Please review the third party's terms and privacy policies before engaging in any transaction. Direct any complaints or concerns regarding third-party products or services to that third party directly.
If you send us comments, product reviews, ideas, suggestions, or other materials — whether online, by email, by postal mail, or otherwise — you agree that we may use them at any time without restriction. We are under no obligation to maintain submissions in confidence, pay compensation, or respond.
We have the right (but not the obligation) to monitor, edit, or remove any content that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, or otherwise objectionable. You are solely responsible for the accuracy and legality of your submissions.
The information you provide to us through the store is governed by our Privacy Policy. By using phodan.com, you consent to the collection and use of your personal information as described in our Privacy Policy and Cookie Policy.
Our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
In the event of a pricing error, we will notify you before processing your order and give you the option to confirm at the correct price or cancel for a full refund. We undertake no obligation to update, amend, or clarify information in the Service except as required by applicable law.
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
- a For any unlawful purpose
- b To solicit others to perform or participate in any unlawful acts
- c To violate any local, state, national, or international laws or regulations
- d To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- e To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person or group
- f To submit false or misleading information to us or any other user
- g To upload or transmit viruses, malicious code, or any other harmful component
- h To collect or track the personal information of others without their consent
- i To engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping
- j To interfere with or circumvent the security features of the Service or any related website
We reserve the right to terminate your use of the Service for violating any of the prohibited uses listed above.
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through it are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind.
In no case shall Phodan LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, or loss of data. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the total amount you paid for the relevant order.
You agree to indemnify, defend, and hold harmless Phodan LLC and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
These Terms of Service and any separate agreements through which we provide services to you shall be governed by and construed in accordance with the laws of the State of Arizona, United States. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Pima County, Arizona.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. The most current version will always be posted on this page with a revised "Last Updated" date at the top. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
Questions about these Terms of Service should be directed to us at Contact@phodan.com or by calling +1 (520) 521-6651 during business hours (Mon–Fri, 9:00 AM – 6:00 PM MST).
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