Please read this disclaimer carefully before using our website or placing an order with Phodan LLC. By accessing phodan.com or completing a purchase, you agree to the terms outlined on this page.
General Disclaimer
The information published on phodan.com is intended for general informational purposes only. Phodan LLC does not guarantee that all information, product descriptions, or services on this website are complete, accurate, reliable, or continuously available. We make every effort to keep content accurate and up to date, but errors may occasionally occur.
Product Use Disclaimer
Phodan LLC sells pet products including dog beds and comfort accessories, cat living and play equipment, dog travel essentials, grooming and cleaning tools, and home and daily pet essentials. All products are intended solely for their designated and intended purpose. By purchasing and using our products, you agree to the following:
- Read and follow all manufacturer instructions, safety guidelines, and weight/size limits before use
- Use each product only for its intended purpose as described in the product listing
- Ensure any assembly-required product is correctly and fully assembled before use
- Supervise pets during initial use of any new product, especially beds, harnesses, and carriers
- Inspect products regularly for signs of wear, damage, or deterioration before each use
- You are fully responsible for the safe use of any product you purchase for your pet
Product Safety Warnings
Phodan LLC sells pet products that require responsible use and appropriate supervision. Please observe the following category-specific guidelines:
- Select the correct size based on your dog's weight and breed
- Inspect beds regularly for torn fabric, loose stuffing, or exposed seams that could be chewed or ingested
- Remove and replace any bed that shows significant wear, especially for strong chewers
- Keep electric or heated pet beds away from moisture and follow all safety instructions
- Assemble fully per instructions before allowing your cat to use the product
- Place cat trees on level, stable ground — not on elevated surfaces
- Check screws, bolts, and platform connections regularly for tightness
- Do not exceed the stated weight capacity for any platform or perch
- Replace scratching posts and rope wrapping when significantly worn
- Ensure carriers and crates are correctly sized for your pet's weight and body dimensions
- Never leave pets unattended in carriers in hot vehicles
- Secure car seat covers and hammocks properly before driving
- Harnesses and seat belts must be adjusted for a snug, secure fit — test before travel
- Inspect all zippers, buckles, and fasteners before each trip
- Use only grooming tools designed for your pet's coat type and size
- Never use grooming tools near the eyes, ears, or mouth without appropriate care
- Keep sharp grooming tools (clippers, nail trimmers) out of reach of children
- Stop use immediately if your pet shows signs of discomfort or skin irritation
- Consult a professional groomer for breeds requiring specialist care
Pet Health & Veterinary Advisory
Nothing on phodan.com — including product descriptions, usage suggestions, care guides, or any other content — constitutes veterinary advice, diagnosis, or treatment. All content is provided for general informational purposes only and is not a substitute for professional veterinary guidance.
Always consult a licensed and qualified veterinarian before making decisions about your pet's health, diet, medication, supplement use, or treatment plan. If your pet shows signs of illness, injury, or unusual behavior, seek professional veterinary care immediately.
Phodan LLC is not liable for any adverse health outcomes, injuries, or reactions resulting from the use of products sold on our website. Pet owners are solely responsible for ensuring that any product is appropriate for their specific animal's species, size, breed, age, health condition, and temperament.
Authorized Retailer Disclaimer
Phodan LLC is an independent authorized retailer of all brands we carry. All products are sourced directly from manufacturers or authorized US distributors. Every product sold on phodan.com is 100% authentic — we do not sell imitation, counterfeit, gray-market, or replica goods.
Brand names, logos, and trademarks are the property of their respective owners. Phodan LLC is not affiliated with, endorsed by, or sponsored by any brand listed on our website unless explicitly stated.
Warranty Disclaimer
All product warranties are provided by the manufacturer, not by Phodan LLC, unless otherwise explicitly stated. Warranty terms, coverage periods, and conditions vary by brand and product. Phodan LLC does not offer separate or extended warranties beyond what the manufacturer provides.
Phodan LLC does provide its own 90-day quality guarantee covering defective, damaged, or incorrect items. For full details, please visit our Warranty & Replacement page.
Pricing Disclaimer
All prices on our website are listed in US Dollars (USD) and are exclusive of applicable sales tax, which is calculated at checkout based on your delivery address. Prices are subject to change at any time without prior notice.
In the event of a pricing error, Phodan LLC reserves the right to cancel any order placed at the incorrect price. You will be notified immediately and a full refund will be issued if payment has already been processed.
Website Content Disclaimer
Product images displayed on phodan.com are for illustration purposes only. Actual product appearance, color, texture, or finish may vary slightly from what is shown on screen due to monitor calibration differences and photographic conditions. Phodan LLC is not responsible for typographical errors or inaccuracies in product descriptions.
If you have any questions about a product's specifications, dimensions, materials, or suitability for your pet before purchasing, please contact us — we are happy to help.
External Links Disclaimer
Our website may contain links to third-party websites provided for your convenience only. Phodan LLC does not own, control, or endorse the content of those external sites and is not responsible for any loss or damage that may result from using them. We encourage you to review the terms and privacy policies of any external website you visit.
Limitation of Liability
To the fullest extent permitted by applicable law, Phodan LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- The use of or inability to use our products or website
- Improper assembly, use, or care of any product
- Any adverse health outcomes or injuries to pets resulting from product use
- Any errors, omissions, or inaccuracies in website content or product descriptions
- Unauthorized modifications to any product after purchase
- Third-party service failures or outages outside our control
- Reliance on any content on this website as a substitute for professional veterinary advice
Changes to This Disclaimer
Phodan LLC reserves the right to update or modify this disclaimer at any time. Changes take effect immediately upon posting to our website. The "Last Updated" date at the top of this page will reflect any revisions. We encourage you to review this page periodically to stay informed of any updates.
